DiGi is a leading mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless services to simplify and enrich the lives of its customers. We aspire to be the Industry Shaper by taking leadership positions through series of innovative value propositions, simplicity and excellent execution.
BSC RNC Consultant - 1 year Contract
(Selangor - Subang Hi-Tech Industrial Park)
Responsibility:
Manages support for BSC/RNConProject Activities, Customer Complaints, Operation, Preventive and Corrective Maintenance. Staff required ensuring all the operational stability and healthiness of the vendor RAN nodes towards Excellence Customer Experience (ECE)
- Outage handling on BSC/RNC network and service recovery within MTTR of <2hours
- Ensure Health Check is performed on BSC/RNC Node according to plan
- Ensure smooth BSC/RNC network availability at all time
- Look into improvement in term of efficiency (time, cost, resource)
- Software & hardware upgrade, software patches and network optimization
- Acceptance Test on New BSC/RNC Node
- Perform WO on BSC/RNC Configuration Data
- Trouble shoots on HW fault for BSC/RNC Node
- Perform and track on Preventive Maintenance on BSC/RNC Node
- Handling on BSC/RNC SW Upgrade and correction
- Liaise with counterparts on design issue and improvement
- Conduct training on new technology to other colleague
- Efficient and consistent reporting on activities related to BSC/RNC
- Track, record and document on all info related to BSC/RNC
Staff needs to fulfill the following requirement:
- Attend working level meetings inter/intra section
- Support change management group if assistance required
- Receive new nodes/elements into the network
- Support Other (MSS/MGW/HLR/STP) network if needed
Requirements:
- Candidate has at least a tertiary level qualification in Engineering, Technology , IT, Computer science or Management field or hold a professional qualification from a recognised body, though extensive relevant experience may be considered in place of this
- Constantly have a customer mindset i.e. able to think and react in ways that will be beneficial or cause least disruption to our customers
- You have an appreciation for good service level and customer experience, whilst having the ability to anticipate and mitigate problems
- Possess more than 8 years experience in BSC RNC Consultancy work
- This is a 1 year contract vacancy
Advertised:25-05-11 | Closing Date:24-06-11
Apply Here
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